CRM
Every relationship, on the record.
You are probably not losing deals to a better competitor. You are losing them to silence — the follow-up nobody made because it lived in one person's head, and that person got busy. Darcio CRM gives your team one place to keep every contact, every conversation and every commitment, so the next step is visible to whoever picks it up.
It is built to be the record your sales team works from day to day, not a reporting chore they update on Friday afternoon. And because you licence it once instead of renting it per seat, adding people to your team does not add to your bill.
IWho it is for
Who it is for
- Sales teams that run on relationships and follow-up, not on volume alone
- Owners who want to see the pipeline without asking three people for three spreadsheets
- Businesses moving off a shared workbook that only one person understands
IIHow it works
The basic workflow, end to end.
How CRM works
- Step 01
Capture
An enquiry comes in — from your website, a referral, an event — and goes onto the record with a named owner, instead of sitting in someone's inbox.
- Step 02
Qualify
The owner talks to the contact, writes down what was actually said, and moves the deal to the stage that matches reality.
- Step 03
Follow up
Follow-ups are scheduled on the record, so a promise your rep made on Tuesday comes back to them on Friday instead of quietly expiring.
- Step 04
Close
You mark the deal won or lost with a reason, so next quarter's team can learn from this quarter's deals.
- Step 05
Review
You read the pipeline by stage, owner and age straight off the system — nobody spends Sunday night rebuilding it for the Monday meeting.
IIIThe problems it retires
Problems it solves and what they cost
Leads are followed up from memory
What it costs · Deals go quiet and die — and nobody can say when or why
Customer history lives with individuals
What it costs · When a salesperson leaves, their relationships leave with them
The forecast is a feeling
What it costs · Stock, cash and hiring decisions get made against guesswork
IVCapabilities
Capabilities
Pipeline & contacts
- A single record per customer — every contact, deal and note against it
- Stage-based pipeline you can read at a glance
- Duplicate detection so the record stays clean
Activity & follow-up
- Scheduled follow-ups with clear ownership
- Activity history that survives staff changes
- Reminders that surface the deals going quiet
Visibility
- Pipeline value by stage, owner and age
- Win and loss records you can learn from
- Reports built for the Monday meeting, not for a data team
VSpecification
Specification
| Commercial model | One-time licence + AMC |
|---|---|
| Delivery | Scoped and delivered by Saiga Technologies — discovery, implementation, training, handover |
| Integrations | Being confirmed with the product teamTBC |
| Data migration | Whether migration from existing systems is includedTBC |
| Deployment | Hosting and deployment optionsTBC |
Rows marked TBC are being confirmed with the product team. They appear as open questions rather than claims — by design.
VIQuestions, answered plainly
Frequently asked questions
Can you migrate our existing customer data?
We are confirming exactly what data migration is included as standard. Bring your current system to the conversation and we will give you a straight answer for your case.
Which other systems does it integrate with?
The integration list is being confirmed and will be published here. The CRM is commonly deployed alongside the Sales Calling System and Lead Locator Pro.
How is the CRM priced?
As a one-time licence with an annual maintenance contract (AMC). You pay once for the system, then a yearly amount that keeps it maintained, supported and current. No per-seat metering.
What does the annual maintenance contract cover?
Ongoing maintenance, support and updates for the system you licensed. The exact inclusions are being written up — the principle is that the AMC keeps your system healthy, it does not hold it hostage.
Who implements it?
Saiga Technologies, the operating company of Darcio Labs. Every engagement runs the same way: discovery, implementation, training, and a proper handover with the licence in your name.
↗Commonly deployed alongside
Related products
Ready when you are
Weighing up CRM?
Start with your operation.
Tell us how the work flows today and we will scope CRM against it honestly — including which facts we are still confirming.